At Janitorial Joes, we understand that you need your order as soon as possible. We ship during regular business hours Monday through Friday.
When an item exceeds standard ground delivery options because it is to large or heavy, we will ship using a freight carrier. Freight shipments must be shipped to an address accessible by semi with a loading dock or fork lift. If this is not possible, we can ship to your nearest freight terminal. This needs to be identified during the checkout process. You should call us when placing your order at 1-800-452-9656 if you don`t have a loading dock and forklift at your facility or residence to receive a pallet delivery by semi.
All freight orders are F.O.B. shipping point. The sales transaction is completed at the time of the pick up by the freight company. The buyer is responsible from the point of pick up for any fees resulting from unsuccessful or delayed delivery. We will do everything possible to obtain and provide accurate contact information to ensure delivery occurs as expected and without added expense to our client.
During major restoration events such as hurricanes or floods, all sales of restoration equipment are final. Returns will not be accepted, regardless of condition, once the order has been shipped.
All sales are final on the following items: Air Scrubbers, Air Filters, Electrostatic Sprayers, Fogging Equipment and Products.
