Our Price Match Guarantee
Found a lower price? We'll match it! We're committed to offering you the best value on every purchase.
How it works
1) Find a lower price
Spot an identical item at a lower price from a qualifying competitor
2) Provide Proof
Share documentation of the competitor's price (screenshot, ad, or link) showing the item, price and availability
3) Submit within 5 Days
Contact us within 5 days of your purchase date to request your price match
4) We'll Match It
Once verified, we'll refund the difference to your original payment method. It's that simple
What Qualifies
Identical products-
Same brand, model number, size, and color
Currently in stock-
Competitor must have the item available for immediate purchase
Authorized retailers-
From legitimate, authorized online competitors
New condition-
Must be a brand new, unopened product
Valid pricing-
Includes the competitor's regular or sale price (shipping costs excluded)
X Exclusions
Clearance items-
Products marked as clearance, closeout, or liquidation
Refurbished-
Open-box, refurbished, or used items
Marketplace sellers-
Third-party sellers on marketplace platforms
Special promotions-
Bundle deals, loyalty rewards, financing offers, or coupon codes
Membership pricing-
Prices requiring paid memberships ( e.g., warehouse clubs)
Pricing errors-
Obvious mispriced items or typographical errors
Going out of business sales-
Prices from stores closing or discontinuing operations
Submit Your Price Match Request
Ready to get your price match? Contact our customer service team with your order number and proof of the competitor's price. We're here to help!
Contact us via:
Email: info@janitorialjoes.com
Phone: 1-800-452-9656 (Mon-Fri, 9am-6pm EST)
Our Price Match Guarantee demonstrates our commitment to providing you with the best value. If you have any questions about our policy, please don't hesitate to reach out to our friendly support team.